Should you
be unhappy with anything you buy from Totelemonde.com, you have 14 days to return
it for a full refund minus shipping.
You are
also responsible for its safe arrival at the return destination. For this reason,
we highly recommend that you get a tracking number and a returned signature receipt,
in case the product gets lost in transit. Both of these services are available
from the Post Office as well as from other shipping companies. We also recommend
that you keep all of your shipping paperwork until your card is credited for
the return. Please be prepared to provide Totelemonde.com with the order number
from your packing slip when you email us.
Please note:
Totelemonde.com reserves the right to refuse a refund.
If you
return your purchase, please keep in mind: Any credit card refunds will be placed
on the credit card used for the original purchase. Please allow 3 weeks from
the day you return your package for your account to be credited. Allow 1-2 billing
cycles for the credit to appear on your statement.
If you
have any further questions please email us.
customerservice@totelemonde.com
